Hyper Open Edge Cloud

[FINISHED] Incident: Aug, 30th 2021 13:00 GMT: frontend reply might be slow

Rapid.Space Incident. Read the article for real time information.
  • Last Update:2021-08-30
  • Version:001
  • Language:en

30/08/2021 15:00 GMT: Incident finished

We stopped the traffic to the faulty IP, now the incident is finish.

30/08/2021 13:00 GMT: One of nodes is down and timeouts

While changing IP failover configuration in one of our providers, the new configuration didn't worked as expected.

The web pages served by our frontends might have some delays on first connection (about 30s).

We are in touch with the provider in order to solve the issue.