Fully Open Edge Cloud

[FINISHED] Incident: Nov, 3st 2022 14:00 GMT: Premium.CDN and Canary are malfunctioning in Japan

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  • Last Update:2022-11-03
  • Version:001
  • Language:en

03/11/2022 14:45 GMT: Premium.CDN and Canary are fixed in Japan

Our DNS team fixed the configuration and both clusters are working correctly.

03/11/2022 14:00 GMT: Premium.CDN and Canary are malfunctioning in Japan

Due to misconfiguration of the DNS entries sites served Premium.CDN and Canary frontend clusters are malfunctioning. We are working on fixing this situation.

Affected sites are:

  • all Canary sites in Japan, as they are using ja.web.vifib.net
  • minority of obsoletely configured Premium.CDN sites in Japan, beacuse of using ja.web.vifib.com

Most of the sites configured to modern Premium.CDN as.web.nxdcdn.com are not affected by this problem.