Hyper Open Edge Cloud

[FINISHED] Incident: Feb, 3rd, 2023 05:23 GMT: Lost network access in Hydro66 rack

Rapid.Space Maintenance. Read the article for real time information.
  • Last Update:2024-02-05
  • Version:001
  • Language:en

03/2/2024 08:20 GMT: Network come back in the rack

All the machines regained their network access. The datacenter replied that they had a power failure on their B feed due to power supplier. The A feed constantly had power. Unfortunately our switch in Hydro66 datacenter is powered only on B feed due to OCP rack constraints so the switch only went down and was powered up again at 08:20 when power came back on B feed.

03/2/2024 05:23 GMT: All machines in Hydro66 lost their network access

Our monitoring system detected all the machines in Hydro66 lost their network access. We asked the datacenter what was the issue.