Hyper Open Edge Cloud

[FINISHED] Incident: May, 5th 2026 09:52 GMT: Premium.CDN and Canary.CDN Hetzner node has temporary network connectivity issues

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  • Last Update:2026-05-05
  • Version:001
  • Language:en

21/04/2026 11:22 GMT: Premium.CDN and Canary.CDN nodes were ok, it was a false alarm

This was a false alarm. Our monitoring instances on one specific network had themselves problem connecting to the Hetzner network, thus  reporting false alarm.

21/04/2026 10:52 GMT: We are in contact with the ISP

We made a support request to the ISP, we are awaiting for the reply.

21/04/2026 09:52 GMT: Premium.CDN and Canary.CDN Hetzner node is sometimes unavailable

The node sometimes does not reply.