Hyper Open Edge Cloud

[FINISHED] Maintainance: Aug, 27th 2021 18:00 GMT: downtime in Rapid Space websites and API

Rapid.Space Maintainance. Read the article for real time information.
  • Last Update:2021-09-23
  • Version:001
  • Language:en

30/08/2021 17:00 GMT: Post upgrade issues fixed

We resolved all issues mentioned. Users can use the system normally.

30/08/2021 06:00 GMT: Post upgrade issues

During post-upgrade analysis the system is still in not finished state.

Part of the Rapid.Space elements are not working:

  • some websites of rapid.space
  • instance allocation system
  • access to instances by the Compute Nodes

We are currently working on this problems, we will update the status as the work will progress.

We advise to avoid doing changes in your services like requesting new instances or updating existing ones.

29/08/2021 00:30 GMT: Upgrade Finished

Since we had an excessive number of conflicts in the database, the services were restored late. All the services and APIs are online now. Feel free to open a Ticket in case of problems.

28/08/2021 18:00 GMT: Upgrade still running

We will have an additional downtime, since the upgrade is slower them expected. Few more hours until the service is completed restored.

27/08/2021 18:00 GMT: Upgrade Started

The upgrade started the site will go down in 20 to 30min and will stay off until the upgrade is finished.

27/08/2021 18:00 GMT: downtime in Rapid Space websites and APIs

We are going to upgrade our backend system (a.k.a Rapid Space Master) that host most of the websites for the Rapid.Space related services. We will perform a major data migration, so several sites site will be unavailable during the process that will take about 24hours. The sites and APIs will be re-established around Aug, 28th 2021 18:00 GMT.

The affected sites are:

  • https://rapid.space/ and https://www.rapid.space
  • https://panel.rapid.space
  • https://slapos.rapid.space
  • https://oss.rapid.space (used for administrative purpose)
  • https://slap.vifib.com and https://slap.rapid.space (API site, used for command line and servers)
  • https://www.xunkongjian.cn
  • https://panel.xunkongjian.cn/

The following sites WONT be affected:

  • https://status.rapid.space
  • https://handbook.rapid.space